Privacy Policy
Who We Are
Our website address is: https://twistandshoutmobiledj.com. We provide mobile DJ and event entertainment services and use a secure third-party platform, DJ Event Planner, to manage client communications, bookings, and event planning.
Information We Collect
We may collect information when you:
Fill out a contact form
Request a quote or event information
Use our DJ Event Planner client portal
Opt in to receive SMS/text updates
Use our live chat widget
Browse our website (through cookies and analytics tools)
This information may include your name, email address, phone number, event details, and basic technical data like IP address and browser type.
Comments
We do not have commenting enabled on our website. Because of this, no comment-related data such as IP addresses, browser details, or Gravatar profile images is collected or stored through comment activity.
Media
We currently do not allow media uploads from visitors. If, at any time, media uploads become available, we recommend avoiding the upload of images with embedded location data (EXIF GPS), as visitors may be able to extract this information.
Cookies
Our website may use cookies to enhance user experience and improve site performance. Cookies may be used for:
Basic website functionality
Session tracking
Remembering preferences (for example, screen display choices)
Analytics and traffic measurement
We do not use cookies for comment tracking or user account login, as those features are not active on this site.
If you use our third-party client portal hosted by DJ Event Planner, that platform may use cookies in accordance with its own privacy policy. You can review DJ Event Planner’s privacy practices at:
https://www.djep.com/privacy.asp
Embedded Content from Other Websites
Pages on this site may include embedded content (for example, videos, audio playlists, or social media posts). Embedded content from other websites behaves as if you visited that other website directly.
These third-party websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with their content—especially if you have an account with those services and are logged in.
Analytics & Tracking
We use Google Analytics and other tools connected through Google Tag Manager and Site Kit to better understand how visitors use our website. These tools may collect information such as:
Pages visited
Time spent on the site
Links clicked
Browser type and device
General location (city/region level)
This data helps us improve our website and services. We do not use this information to personally identify you.
You can manage or block cookies in your browser settings if you do not want this type of tracking.
Live Chat
Our website uses a third-party live chat widget (Tawk.to) to help answer questions and support visitors in real time. When you use the chat, the chat provider may collect:
The information you type into the chat
Your IP address and basic technical details (such as browser and device)
This information is handled according to Tawk.to’s own privacy policy.
Who We Share Your Data With
We do not sell or share your personal data with third parties for marketing purposes.
However, we do use DJ Event Planner to manage bookings and client information. Information entered into that system is subject to DJ Event Planner’s privacy and data handling policies.
We may also use service providers (such as analytics, hosting, or chat services) that process data on our behalf to help us run and improve our website.
SMS/Text Message Updates
Some of our forms include an option to receive SMS/text message updates related to your event. If you check that box and opt in, we may send you messages such as:
Event reminders
Schedule changes
Important announcements related to your booking
Message and data rates may apply, depending on your mobile plan. You can opt out at any time by replying STOP to a message or by contacting us directly.
We only use your mobile number for event-related communication and do not sell it to third parties.
How Long We Retain Your Data
Since commenting and user registration are currently disabled on our site, no data is stored for those features.
If you submit a contact form or request a quote, we may keep your information for as long as needed to:
Respond to your inquiry
Manage your event
Maintain basic business records
If you use DJ Event Planner, the data you provide there will be stored in accordance with that platform’s data retention policy.
What Rights You Have Over Your Data
If you have submitted information through our contact forms or through DJ Event Planner, you can request to:
Receive a copy of the personal data we hold about you
Ask us to correct or update your information
Ask us to delete your information, except for data we are required to keep for legal, billing, or security reasons
To make a request, please contact us using the details below.
Where Your Data Is Sent
Our site uses standard security practices and may use spam detection tools on contact forms. If you use the DJ Event Planner portal, your data will be handled and stored by that service in accordance with their policies.
Data collected through analytics, live chat, or hosting providers may be processed on servers located inside or outside your country.
Contact
If you have any questions or concerns about your data or this privacy policy, please contact us at:
Twist and Shout Mobile DJ
📧 pete@twistandshoutmobiledj.com
📞 (260) 264-4455
🌐 https://twistandshoutmobiledj.com